Terms and Conditions

Q Diagnostics TERMS OF USE

The website or the internet platform is referred to as Q Diagnostics and we refer to ourselves as “We”, “Us” Or “Our”. We control and manage the website on our own. We reserve all rights to make changes or amendments in our terms of use at any time without prior intimation by posting changes on https://www.qdiagnostics.in/ website. The users who agree to these Terms & Conditions of qdiagnostics are responsible for keeping a check on the information posted on the website and changes made in the terms of use.

By using, browsing or in any way transacting on the website, or using any services, you indicate that you agree to be bound by these Terms & conditions mentioned herein. In addition, by impliedly or explicitly accepting our Terms & Conditions, you also agree to be bound by qdiagnostics policies, including the Privacy Policy, and such other rules, regulations, policies, terms of use as are applicable under the appropriate law(s) in India and other countries for the purposes of using, browsing or transacting on our website, or utilizing any of the services, and such rules, regulations, policies, terms of use shall be considered to be integrated into, and perceived as part and parcel of these Terms & Conditions. However, if users wish to move away from the website to a third party website, they may be subject to other terms and conditions of use and privacy policy, as may be provided on such a website. In such an event, the terms of use and privacy policy pertinent to that website will administer their use of that website.

By using this website, you may agree and give consent to the following terms of use:

In case of non-acceptance with any pertinent conditions, rules or regulations, or the agreement by a website visitor, Qdiagnostics By using this website, you may agree and give consent to the following terms of use:

In case of non-acceptance with any pertinent conditions, rules or regulations, or the agreement by a website visitor, Qdiagnostics has the right to instantly cease the access or usage rights of the User to the services and to eliminate unaccepted information.

Qdiagnostics may reveal or transfer perceptive personal data / information to the point where it is important to offer the services, to another entity or person, as mentioned in our Privacy Policy.

Qdiagnostics reserves the right at any time to refuse or suspend access to any or all segments of/services offered through the website to any user, who we believe, has disagreed with any of the conditions of these Terms of Use/Agreement.

has the right to instantly cease the access or usage rights of the User to the services and to eliminate unaccepted information.

Qdiagnostics may reveal or transfer perceptive personal data/information to the point where it is important to offer the services, to another entity or person, as mentioned in our Privacy Policy.

Redcl Qdiagnostics reserves the right at any time to refuse or suspend access to any or all segments of/services offered through the website to any user, who we believe, has disagreed with any of the conditions of these Terms of Use/Agreement.

ELIGIBILITY

By using the Website and/or availing the Services, users represent and warrant that they have the right, authority, and capacity to agree with the Company policies in respect of the Services being offered and to abide by all of the conditions set forth herein.

You are responsible for all the transactions you make under your name or account.

You are 18 years of age or over and have the legal rights to agree with the form of the binding contract in your jurisdiction.

You signify and warrant to the Company that you will use the services in a manner dependable with all the pertinent rules and regulations.

Services and Terms of Use

To access some of the contents or services available on https://www.qdiagnostics.in/Services and Terms of Use

To access some of the contents or services available on the https://www.qdiagnostics.in/ website, users will need to create an account. For account creation, users are asked to fulfill the registration process by filling in the form the following details:

Age

Name

Date Of Birth

Gender

Phone Number

Email Id

Address

By filling in your details, you agree that Redcliffe Labs will rely on the data you have provided and thus you hereby guarantee that any and all information provided by you in the process of account creation is reliable and accurate.

Qdiagnostics offers services through the Website to assist customers/ users to get reliable diagnostic tests with exclusive health diagnostic packages.

The comprehensive health packages include a combination of customized diagnostic tests that the Company offers and customers/users are informed from time to time about the health packages by the information mentioned on the company website.

These diagnostic health packages also include home service (if available, at the nearest testing centre), wherein customers/users are provided with the home sample collection service.

When a user/customer places a request to avail test booking or E-Health Packages, a unique Order ID is generated in the name of the Customer.

The Order ID and other details related to diagnostic services are sent to the customer’s on their registered email-Id and via SMS on their registered mobile number.

qdiagnostics holds the right to make changes in the nature of services and offers mentioned in the E-Health packages. The changes will be notified to the users/ customers on the website.

Users may not utilize the services for motives of examining their accessibility, performance or functionality, or for any other standardized or competitive purposes.

The user is hereby given a restricted, non-exclusive, non-transferable right to use our services exclusively for user’s personal non-commercial use and in agreement with the permitted Terms & Conditions provided herein. Without restriction to the preceding, in the event the user is expelled from undertaking lawfully binding requirements under the Indian Contract Act, 1872, or are for any reason, unable to offer ‘Consent’ as per the Information Technology (Reasonable safety practices and methods and sensitive personal data or information) Rules, 2011, the user is not entitled to register for, use or utilize the services available on the Website.

qdiagnostics will offer the necessary support for the services at no additional cost, and/or advanced support, if bought separately, and will use commercially practical efforts to make the services accessible. qdiagnostics will offer the services only in compliance with pertinent laws and government regulations.

qdiagnostics may, at its sole prudence, defer or restrict User’s ability to use or access the Website at any time without prior intimation. This may be done in the view of investigations for complaints or alleged violations of these Terms & Conditions, or for any other reason. qdiagnostics reserves all the rights to control profiles of diagnostic centres to make them more appropriate for Package navigations on the Website. If users find any incorrect data on the Website, they can correct it themselves or  Contact@qdiagnostics.in instantly for such issues. qdiagnostics shall not be held responsible for any event in this regard.

Users shall be bound by terms of use of this Contract. Any violation of the agreement gives the right to the qdiagnostics to take required action against the user.

Shipping and delivery of reports: Redcliffe Labs offer users the top-notch experience at every step of the journey. We assure users that all due preventive measures are taken so that their report reaches you on time and intact.

website, users will need to create an account. For account creation, users are asked to fulfill the registration process by filling in the form the following details:

Age

Name

Date Of Birth

Gender

Phone Number

Email Id

Address

By filling in your details, you agree that qdiagnostics will rely on the data you have provided and thus you hereby guarantee that any and all information provided by you in the process of account creation is reliable and accurate.

qdiagnostics offers services through the Website to assist customers/ users to get reliable diagnostic tests with exclusive health diagnostic packages.

The comprehensive health packages include a combination of customized diagnostic tests that the Company offers and customers/users are informed from time to time about the health packages by the information mentioned on the company website.

These diagnostic health packages also include home service (if available, at the nearest testing centre), wherein customers/users are provided with the home sample collection service.

When a user/customer places a request to avail test booking or E-Health Packages, a unique Order ID is generated in the name of the Customer.

The Order ID and other details related to diagnostic services are sent to the customer’s on their registered email-Id and via SMS on their registered mobile number.

qdiagnostics holds the right to make changes in the nature of services and offers mentioned in the E-Health packages. The changes will be notified to the users/ customers on the website.

Users may not utilize the services for motives of examining their accessibility, performance or functionality, or for any other standardized or competitive purposes.

The user is hereby given a restricted, non-exclusive, non-transferable right to use our services exclusively for user’s personal non-commercial use and in agreement with the permitted Terms & Conditions provided herein. Without restriction to the preceding, in the event the user is expelled from undertaking lawfully binding requirements under the Indian Contract Act, 1872, or are for any reason, unable to offer ‘Consent’ as per the Information Technology (Reasonable safety practices and methods and sensitive personal data or information) Rules, 2011, the user is not entitled to register for, use or utilize the services available on the Website.

qdiagnostics will offer the necessary support for the services at no additional cost, and/or advanced support, if bought separately, and will use commercially practical efforts to make the services accessible. qdiagnostics will offer the services only in compliance with pertinent laws and government regulations.

qdiagnostics may, at its sole prudence, defer or restrict User’s ability to use or access the Website at any time without prior intimation. This may be done in the view of investigations for complaints or alleged violations of these Terms & Conditions, or for any other reason. qdiagnostics reserves all the rights to control profiles of diagnostic centres to make them more appropriate for Package navigations on the Website. If users find any incorrect data on the Website, they can correct it themselves or contact qdiagnostics at Contact@qdiagnostics.in instantly for such issues. qdiagnostics shall not be held responsible for any event in this regard.

Users shall be bound by terms of use of this Contract. Any violation of the agreement gives the right to the qdiagnostics to take required action against the user.

Shipping and delivery of reports: qdiagnostics offer users the top-notch experience at every step of the journey. We assure users that all due preventive measures are taken so that their report reaches you on time and intact.

Sample collection and Report Generation at QDiagnostics

Sample collection is scheduled based on the booking date of tests. Users can also reschedule the sample collection as per the available time and slot.

Users may experience delay in a scheduled sample collection due to uncertainties, any ongoing pandemic restrictions, political issues and weather conditions etc. Any delay or cancellation will be timely informed to the user. Users need to keep a check on their messages and emails regularly for recent updates.

Post sample collection, reports are usually generated within 24-48 hours from the time the sample is sent to the labs for examination, however some tests shall have longer processing times and shall be informed to the user at the time of sample booking / collection. In some cases, there are chances that users may experience delay in test results. Users hereby agree to bear the delay that they may have to experience.

Content

Q Diagnostics website may include third-party website links. QDiagnostics should not be held responsible for images, videos or such contents posted on websites other than QDiagnostics.in. Users should assess the applicable conditions or refer to the company’s Privacy Policy before using it. QDiagnostics does not hold the responsibility of and does not intend to endorse any content, review, video, media publications, services or materials on or posted on third party sites. Users should access content or materials posted on third party websites at their own risk.

Content or material submitted or published on other platforms or web pages should respect intellectual property rights. QDiagnostics should be notified if the content located on or linked by the site violates the copyright. QDiagnostics holds rights to delete or disable all links containing such content or materials. In the case of a user who may breach or repeatedly infringes upon the copyrights or other content of QDiagnostics or others, QDiagnostics may, in its choice, dismiss or deny access to and use of the Website and/or Services.

 website may include third-party website links. QDiagnostics should not be held responsible for images, videos or such contents posted on websites other than QDiagnostics.in. Users should assess the applicable conditions or refer to the company’s Privacy Policy before using it. QDiagnosticsdoes not hold the responsibility of and does not intend to endorse any content, review, video, media publications, services or materials on or posted on third party sites. Users should access content or materials posted on third party websites at their own risk.

Content or material submitted or published on other platforms or web pages should respect intellectual property rights. QDiagnostics should be notified if the content located on or linked by the site violates the copyright. QDiagnostics holds rights to delete or disable all links containing such content or materials. In the case of a user who may breach or repeatedly infringes upon the copyrights or other content of Q Diagnostics may, in its choice, dismiss or deny access to and use of the Website and/or Services.

PC-PNDT Act

QDiagnostics strongly agrees that pre-natal gender screening and pre-natal gender selection are illegal in India. It strongly follows the terms and conditions as mentioned in the PCPNDT Act. The Act strictly prohibits sex determination or disclosure of the gender of the fetus. QDiagnostics supports the prohibition of any content, video, graphic representation and review associated with the prenatal determination of sex. The person who does not abide by the provisions of this Act is bookable with imprisonment and a fine. QDiagnostics does not endorse or promote any publication of content (on website or media) or validate any technique or treatment pertaining to sex determination or gender selection. Patient reviews or testimonials are purely third-party content and QDiagnostics cannot manage or control such activities. Through its website or webpage, Q Diagnostics by no means associates itself with any prohibited content.

Video Disclaimer

The views and opinions mentioned in the video content do not reflect or represent any endorsement by QDiagnostics.

The video content has been mentioned as a piece of information and awareness only. QDiagnostics hereby does not promote viewers to conclude anything in terms of medical consultation, diagnosis, and treatment. QDiagnostics strongly recommends its viewers or users take the right guidance or medical advice from their physician to make the best choice for their health.

The medical advice or information on the site should be considered as an informative content and should not be used for a purpose of diagnosis or treatment without the intervention or recommendation of a certified medical practitioner.

Fee packages, Payments and Taxes

The User agrees to do all the payments in regards to consultation fees and other fees pertinent to User’s access to Services and the User shall not evade the fee structure. The fee is reliant on the Package that User buys and not on authentic usage of the Services.

Each User / member is solely accountable for payment of all taxes, lawful compliances, and statutory registrations and reporting. QDiagnostics in no way can be held responsible for any of the taxes levied except for its own income tax.

Users can pay the fees online through the facility available on the QDiagnostics Website. QDiagnostics is not responsible for any loss or damage caused to User during the process of making online payment as the third party payment merchants or apps are beyond the control of QDiagnostics. Users can also choose to pay the fees offline.

All payments are exclusive of applicable taxes.

QDiagnostics holds all the rights to alter the fee structure by updating the fee structure on the Website which one can consider as valid and agreed communication.

In order to process the payments, QDiagnostics might need credentials of User’s bank account, credit or debit card number, etc.

QDiagnostics "Terms of Use" and "Privacy Policy" comprises a binding contract between Users and the Company, and is agreed by You upon your use of the QDiagnostics.in .